PRIVACY POLICY

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1. Introduction

Welcome to Moonshark Sifters ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website and make purchases from us.

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2. Information We Collect

When you place an order or interact with our site, we may collect the following information:

• Personal identifiers: Name, email address, shipping address, and phone number

• Payment information: We do not store your credit card or payment details. All transactions are processed securely through our payment processor (Wix Payments / third-party processors)

• Order information: Products purchased, order history, and transaction records

• Communications: Any messages you send us via email or contact forms

• Usage data: General information about how you interact with our website, such as pages visited and time spent on site

 

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders

• Send order confirmations, shipping updates, and customer service communications

• Respond to your questions and requests

• Improve our website and products

• Send occasional promotional emails, if you have opted in (you may opt out at any time)

• Comply with legal obligations

We do not sell, trade, or rent your personal information to third parties.

 

4. How We Share Your Information

We may share your information only in the following limited circumstances:

• Service providers: We share necessary information with shipping carriers, payment processors, and our e-commerce platform (Wix) solely to fulfill your orders and operate our store

• Legal requirements: We may disclose your information if required to do so by law or in response to valid legal process

• Business protection: We may share information to protect the rights, property, or safety of Moonshark Sifters, our customers, or others

 

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, maintain business records, and comply with legal obligations. Order records are typically retained for a minimum of three years.

 

6. Your Rights and Choices

Depending on your location, you may have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your information (subject to legal retention requirements)

• Opt out of marketing communications at any time by clicking "unsubscribe" in any email or contacting us directly

To exercise any of these rights, please contact us at the information provided in Section 10.

 

7. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You may adjust your browser settings to refuse cookies, though some features of the site may not function properly as a result.

 

8. Children's Privacy

Our website and products are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

 

9. Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

 

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Moonshark Sifters Email: moonsharksifters@gmail.com Website: www.moonsharksifters.com

 

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.